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IT Services

Focus on what you do best, while we handle your IT. Our IT outsourcing services offer skilled professionals who manage your technology infrastructure and provide strategic support. Whether you need full-time IT management or help with specific projects, we offer flexible solutions to ensure your business stays on track.

Need Help Managing Your IT Systems?

Focus on What You Do Best—Let Us Handle the Rest​

You didn’t start your business to get tangled up in IT headaches. You started it because you’re passionate about delivering something exceptional. But without expert IT support, technology can quickly become a roadblock instead of a tool for growth.

That’s where LAB Technologies comes in

With our IT Services, we take the stress out of technology, ensuring your systems are always secure, up-to-date, and optimized for success. Whether you're a small business or an enterprise, we'll handle the complexities of IT so you can focus on what matters most: growing your business.

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- Get 25% Off MIS -

MIS - Managed Infrastructure Services 

Our MIS Services provide comprehensive and scalable solutions to meet the needs of businesses of all sizes. With three tailored service plans—Standard, Business, and Premium—LAB Technologies offers flexibility and expertise to help you manage and optimize your IT infrastructure efficiently.

Basic Plan

Price from:

1000 GEL/month

Recommended for Small

Businesses:​

For any type of businesses with 20–50 employees Includes: ✓ 4 engineering hours ✓ Incident support ✓ Basic monitoring ✓ Backup job check ✓ Monthly system updates

Standard Plan

Price from:

2500 GEL/month

Recommended for Small and Medium Businesses:

For retail chains, logistics, hospitality, healthcare Includes: ✓ 6 -10 engineering hours ✓ Monitoring of servers, network, virtualization ✓ Monthly restore test (any backup soft) ✓ Firewall & security review ✓ DR readiness ✓ One on-site visit per month

Premium Plan 

Price from:

6000 GEL/month

Recommended for Enterprise

Businesses:

For fintech, gambling, supermarkets, large enterprises Includes: ✓ 18–24 engineering hours ✓ Two on-site visits ✓ Weekly backup checks ✓ VMware & security optimization ✓ Priority response Dedicated senior engineer ✓ Monthly security & infrastructure report

Project Implementation 

Project Implementation (Deployment & Integration) is an engineering service that covers the practical delivery of your IT project: deployment, configuration, migration, and integration of infrastructure components. It is delivered by engineers team support to ensure quality, speed, and a smooth handover. 

Typical scope includes:

  • Infrastructure & Servers: server deployment/configuration, OS installation & hardening, cluster creation, migrations

  • Virtualization: ESXi & vCenter, vSAN, VM migrations, HCI deployments

  • Backup & DR: Veeam/Nakivo setup, job configuration, restore testing, DR site setup

  • Storage: SAN/NAS configuration, LUN replication, data migration

  • Network & Security: firewall deployments, IPS/IDS, VPN, Wi-Fi design, VLAN/ACL/segmentation

PreSales Services

Paid Presales (Consulting & Architecture Services) is an expert service delivered before implementation to make sure you buy and build the right solution from day one. Our certified engineers design, validate, and document the architecture—so your project is predictable, scalable, and aligned with your security and business requirements.

We provide consulting across leading enterprise technologies, including VMware, Veeam, HPE, Dell, NetApp, Cisco, Fortinet, Palo Alto, Aruba, H3C etc.

 

What’s included:

  • Infrastructure Architecture: server/storage/HCI design, virtualization architecture, backup & DR planning, performance and capacity analysis

  • Network & Security Architecture: L2/L3 network design, firewall and segmentation design, VPN/remote access, Wi-Fi RF planning, firewall rule cleanup

  • IT Assessments: network health checks, virtualization & backup reviews, DR and security gap analysis, roadmap and recommendations

  • Enterprise Architecture: high-level blueprints, BoM creation, migration planning, RTO/RPO analysis

 

Result: clear architecture, clear scope, and clear next steps—ready for implementation with minimal risk and maximum ROI.

Security Services 

Security Services (Audit & Pentest Light) are targeted, high-impact engagements delivered by our network and security engineers to help you identify risks, strengthen configurations, and improve your overall security posture—without the overhead of a full SOC or a full-scale penetration test.

 

We focus on practical outcomes: clear findings, prioritized remediation, and measurable improvements.

 

Service options:

  • Security Audit 
    A structured review of your security posture, critical configurations, and key risks—ending with a clear report and action plan.

  • Configuration Hardening 
    Best-practice hardening of systems and security devices to reduce exposure and improve resilience.

  • Pentest Light 
    A focused, limited-scope penetration assessment to validate real-world weaknesses and highlight the most urgent vulnerabilities.

  • Monthly Log Review 
    Ongoing review of key logs and security events. This service is delivered only after internal engineering approval to ensure the scope and expectations are correct.

 

Result: stronger security, fewer blind spots, and a roadmap your team can actually execute.

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Help Desk

Help Desk (Operational IT Support) provides fast, reliable day-to-day IT support for organizations that need professional user-level assistance without hiring an in-house IT administrator. We keep your team productive by resolving issues quickly, supporting office IT operations, and ensuring a smooth employee experience. To maintain service quality and protect engineering capacity, Help Desk is available only for organizations that meet LAB’s selection criteria.

Basic Plan

Price from:

900 GEL/month

For offices with 15–30 employees Includes: ✓ Up to 10 user tickets/month ✓ 2 on-site visits/month ✓ Basic workstation/network support ✓ Remote monitoring & troubleshooting

Standard Plan

Price from:

1900 GEL/month

For organizations with 30–60 employees Includes: ✓ Up to 20 user tickets/month ✓ 4 on-site visits/month ✓ AD/DNS/DHCP support ✓ Application support ✓ Monthly IT health check

Premium Plan 

Price from:

2900 GEL/month

For offices with 60–120 employees Includes: ✓ Up to 35 user tickets/month ✓ Unlimited remote support ✓ 6 on-site visits/month ✓ Workstation compliance & patching ✓ Quarterly IT audit & recommendation report

Impulsive Services 

Impulse IT Services are quick, affordable IT fixes you can purchase online—ideal for small businesses and individuals who need expert help right now, without long contracts or complicated projects. Choose a service, book it, and get fast, professional support.

Popular services & pricing:

  • Remote Diagnostics — 99 GEL
    A 15–20 minute remote check to identify system, network, firewall, backup, or performance issues, with clear initial recommendations.

  • Wi-Fi Optimization — 299 GEL
    Analysis and optimization of channels, signal strength, and interference to improve speed and coverage in small offices or at home.

  • VPN Setup  — 59 GEL
    Secure VPN configuration for one user, including client setup, basic security settings, and connection testing.

  • Backup Job Setup — 129 GEL
    Configuration of 1–2 backup jobs with scheduling, basic retention policy, and validation that backups run successfully.

  • OS / Software Setup — 99 GEL
    Remote installation or configuration of an operating system or business software with basic security and performance settings.

  • Device Setup — 99 GEL
    Setup of a printer, access point, or small network device (remote or simple on-site), including connectivity testing.

 

Why people choose it: fast response, fixed price, no surprises—just results.

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